21 August 2025
Smeg, the well-known Italian-based manufacturer of major and small domestic appliances, acknowledges the announcement that Applico Limited and its related companies, Kitchen Things NZ Limited, Baumatic Appliances Limited, Appliance Works (2015) Limited and Jones Family Investments Limited have been placed into receivership and voluntary administration.
Having been a supplier of appliances to Applico Limited since 1986 in New Zealand, Smeg remains committed to honouring manufacturer warranties given by Smeg on major and small appliances purchased in New Zealand.
These warranties will remain valid with support from Smeg S.p.A., the mother company based in Italy.
Smeg Australia Head of Marketing and Product, Nick Elgin, says “Smeg wishes to reassure customers that all manufacturer warranties given by Smeg on Smeg major and small appliances purchased in New Zealand remain valid and will continue to be serviced, with initial warranty support provided by our Australian subsidiary.”
In due course, Smeg S.p.A intends to commence operations, including sales and service, in the New Zealand market as already done in more than 20 countries around the world. More details regarding these operations will be provided and communicated via smeg.co.nz.
“We also acknowledge the closure of this long-standing and well-respected New Zealand business and our thoughts are with the employees and stakeholders impacted,” concludes Elgin.
From now until further notice, customers requiring warranty support should contact Smeg Australia directly, via
service@smeg.com.au
— Smeg Team —