TERMS AND CONDITIONS OF WARRANTY VALID FOR SMEG HOUSEHOLD APPLIANCES INSTALLED IN NEW ZEALAND
Unless otherwise stated in paragraph 1, these products are covered by a warranty for a period of 24 months from the date of purchase, subject to the following conditions*.
The warranty covers rectification free of charge of any fault arising from defective materials or components, or faulty workmanship or assembly.
* The conditions above mentioned are:
1. The following products, unless stated otherwise, have warranty periods as follows:
- Microwave ovens: 12-month replacement warranty (with 24 months on the microwave magnetron)
- Kettles, toasters, and other small appliances (not stated below): 24-month replacement warranty
- Waste disposers: 24-month replacement warranty
- Stand Mixers, Blenders, Slow Juicers and Coffee Machines: 24-month parts and labour warranty
2. That the purchaser carefully follows all instructions packed with the product;
3. That the purchaser and/or installer carefully follows the installation instructions provided and complies with electrical wiring regulations, gas and/or plumbing codes;
4. That the purchaser carefully follows instructions provided in the owner’s handbook relating to the proper use and care of the product and does not use the product for any purpose other than the domestic use for which it has been designed;
5. All appliances being used in a business environment are covered by a 3 month warranty from the original date of purchase;
6. Commercial use of the product for professional or industrial purposes will void this warranty.
7. That the product was purchased and installed in New Zealand:
8. That this warranty does not extend to:
a) Optional glass lids for hobs apart from claims which relate to mechanical or physical damage thereof at the date of purchase.
b) Consumable parts such as light bulbs or filters.
c) Damage to ceramic glass caused by liquid or solid spill-overs, lack of maintenance, or impact.
d) Damage to surface coatings caused by cleaning or maintenance using products not recommended by the owner’s handbook.
e) Defects caused by normal wear and tear, accident, negligence, alteration, misuse or incorrect installations.
f) A product dismantled, repaired or serviced by any service man other than an authorised service agent.
g) A product not in possession of the original purchaser. Damage caused by power outages or surges.
h) Damage caused by power outages or surges.
i) Damage caused by pests (eg. rats, cockroaches etc.)
9. The provision of service under this warranty is limited by a 25km boundary from the retailer where the product was purchased except for microwaves. Such travelling outside of these limits will incur commercial cost to be paid by you, regulated by the number of kilometres travelled beyond the 25km limit (50km return trip). Microwaves are to be delivered to the nearest authorised service agent by the customer.
10. All warranty repairs must be agreed to by Applico and undertaken by an Applico appointed authorised service agent. Please refer to your user manual for any further conditions that may apply to your specific model.
Nothing herein contained shall be construed in any way as excluding or limiting your rights under the Consumer Guarantees Acts 1993.
If you are unable to establish the date of purchase, or the fault is not covered by this warranty, or if the product is found to be in working order, you will be required to bear all service call charges.
For service enquiries: 0800 555 033 or visit smeg.com/nz/customer-service
For any other enquiries: 0800 754 222
Registration of this warranty constitutes acceptance of the terms and conditions of this warranty.
Distributed by Applico Ltd.
