What's the best way to clean my Smeg 50s style washing machine?
We recommend using special Smeg cleaning products, such as the XSPLEND-2 detergent spray and the PAMI-1 microfibre cloth. Never clean the appliance using abrasive cloths or aggressive detergents such as bleach, ammonia or alcohol, as this could damage the surface.
What's the best way to clean my Smeg stainless steel washing machine?
We recommend using special Smeg cleaning products, such as the XSPLEND-2 detergent spray and the PAMI-1 microfibre cloth. Never clean the appliance using abrasive cloths or aggressive detergents such as bleach, ammonia or alcohol, as this could leave permanent marks on the surface.
What does the load weight in kilograms refer to?
The quantity in kilograms refers to the weight of dry cotton laundry items.
Can I put on a full drying load for 7kg washer-dryers?
The gross load capacity must always be divided in half for drying loads. Therefore, in a 7kg washer-dryer, the load must be 3-4kg each time depending on the specific programme you select.
Do Smeg washing machines have a Quick wash programme?
Smeg washing machines feature a Quick wash programme which ranges from 15 to 40 minutes depending on the model. The option is particularly useful for light loads or low temperature washes (30°C).
How does the Total Aquastop device fitted to Smeg washing machines and washer-dryers work?
The Total Aquastop system, a feature of Smeg washing machines and washer-dryers, prevents flooding as a result of water leakage. The system consists of a device fitted under the drum which automatically cuts off water intake to the machine if it detects a leak. Moreover, an electronic device fitted to the water intake hose detects leaks in the hose and switches off the water supply immediately. This is a further safety guarantee to give you peace of mind.
Can I open the washing machine or washer-dryer door when the cycle is in progress?
The washing machine or washer-dryer door cannot be opened during a cycle for safety reasons. Once the full cycle has finished the door will automatically unlock.
What is the self-clean detergent drawer and what does it do?
The self-clean detergent drawer is a feature of all Smeg washing machines and washer-dryers and is specially designed to clean the internal water supply nozzles, clearing any detergent blockages.
What's the difference between a 600rpm and a 1400rpm spin speed in terms of performance?
The higher the spin speed, the drier your laundry will be at the end of the cycle.
Can I hook up my machine to a hot water supply?
Certain Smeg washing machines, known as Dual Water machines, have been designed with a dual hot/cold water inlet connection so you can maximise energy and time savings.
What can I do to stop my machine from vibrating loudly during a cycle?
If the machine vibrates a lot during the cycle, check that it is perfectly level and if necessary adjust the feet. If the appliance is not flat then strong vibration can occur, especially during the spin cycle.
What should I do if my laundry is still wet at the end of the wash cycle?
Your laundry may still be wet for various reasons. Check that a spin cycle was definitely selected and that a high enough spin speed was set for the type of laundry in question. Another possible cause could be a blocked filter (cleaning required) or blocked drainage pump.