Smeg Customer Service

Help, support and advice for Smeg home appliances

Smeg Hong Kong


Book your service or repair directly with our network of qualified and experienced technicians.


We are here to help you, please contact us for any accessories or spare part purchase

(Hong Kong)
4/F, DCH Building, 20 Kai Cheung Road, Kowloon Bay, Kowloon
Mondays to Fridays: 9:30am to 6:00pm
Saturday: 9am to 1pm
Hotline: (+852) 3193-9888 (Mon – Sat 9am to 6pm)
Email: [email protected]
Getting there
By MTR: Kowloon Bay Station (Exit C)
G/F, No. 1 Rua Do Volong 
Mondays to Fridays: 9:30am to 12:30pm &
13:20pm to 18:30pm
Hotline: (+853) 2835-4233





Frequently Asked Questions

Frequently asked questions section give you easy access to helful advice about possible causes and solutions to the most common issues you may encounter with your appliance.

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Instruction manuals and literature

From installation instructions to Smeg user manuals and energy guides.

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Smeg in the world

Smeg is represented in many countries/regions with its own subsidiaries and importers. Select a continent and a country to find contact details for your market.

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