FAQ Washing machines and dryers - Smeg.com

Washing machines and dryers

We recommend using special Smeg cleaning products, such as the XSPLEND-2 detergent spray and the PAMI-1 microfibre cloth. Never clean the appliance using abrasive cloths or aggressive detergents such as bleach, ammonia or alcohol, as this could damage the surface.

We recommend using special Smeg cleaning products, such as the XSPLEND-2 detergent spray and the PAMI-1 microfibre cloth. Never clean the appliance using abrasive cloths or aggressive detergents such as bleach, ammonia or alcohol, as this could leave permanent marks on the surface.

The quantity in kilograms refers to the weight of dry cotton laundry items.

The gross load capacity must always be divided in half for drying loads. Therefore, in a 7kg washer-dryer, the load must be 3-4kg each time depending on the specific programme you select.

Smeg washing machines feature a Quick wash programme which ranges from 15 to 40 minutes depending on the model. The option is particularly useful for light loads or low temperature washes (30°;C).

The Total Aquastop system, a feature of Smeg washing machines and washer-dryers, prevents flooding as a result of water leakage. The system consists of a device fitted under the drum which automatically cuts off water intake to the machine if it detects a leak. Moreover, an electronic device fitted to the water intake hose detects leaks in the hose and switches off the water supply immediately. This is a further safety guarantee to give you peace of mind.

The washing machine or washer-dryer door cannot be opened during a cycle for safety reasons. Once the full cycle has finished the door will automatically unlock.

The self-clean detergent drawer is a feature of all Smeg washing machines and washer-dryers and is specially designed to clean the internal water supply nozzles, clearing any detergent blockages.

The higher the spin speed, the drier your laundry will be at the end of the cycle.

Certain Smeg washing machines, known as Dual Water machines, have been designed with a dual hot/cold water inlet connection so you can maximise energy and time savings.

If the machine vibrates a lot during the cycle, check that it is perfectly level and if necessary adjust the feet. If the appliance is not flat then strong vibration can occur, especially during the spin cycle.

Your laundry may still be wet for various reasons. Check that a spin cycle was definitely selected and that a high enough spin speed was set for the type of laundry in question. Another possible cause could be a blocked filter (cleaning required) or blocked drainage pump.