'TAKE HOME ITALY’S BEST & WIN’ COMPETITION TERMS & CONDITIONS
Start promotion: 23 July ‘24
End promotion: 23 October ‘24
Entry closing: 23 November ’24
DEFINITIONS
1. Participant means an individual who participates, and enters the “Smeg Take Home Italy’s Best and Win Competition”
2. Promoter means Smeg South Africa (Pty) Ltd (with registration number: 1989/003698/07), a company duly incorporated under the company laws of the Republic of South Africa and having its registered place of business situated at 2985 Winnie Mandela Drive, Bryanston Boulevard, Sandton 2191;
3. Promotional Competition means any competition, game, scheme, arrangement, system, plan or device for distributing prizes by lot or chance if it is conducted in the ordinary course of business for the purpose of promoting a producer, distributor, supplier or association of any such persons, or the sale of any goods or services, alternately any prize offered exceeds (the amount specified in regulations;
4. Redemption Instructions means the instructions provided by the Promoter for the deliverance of the prize;
5. Terms and Conditions means the terms that apply to the “Smeg Take Home Italy’s Best and Win Competition”, and the conditions that need to be met by the Participant in order to be eligible to win a prize;
6. Travel Partner means the individual selected by the Winner in terms of Grand Prize 1, who will accompany the Winner to Italy.
TERMS AND CONDITIONS
7. These are the competition specific terms and conditions (‘Terms of Condition”) for the “Smeg Take Home Italy’s Best and Win Promotional Competition” (“the Competition”).
8. These Terms and Conditions, and the prize entry and redemption instructions are deemed to form part of these Terms and Conditions. These Terms and Conditions contained herein will prevail in the event of any conflict or inconsistency with any other communications sent to a Participant by Smeg, inclusive of advertising or Promotional materials.
9. These Terms and Conditions are legally binding and enforceable against every Participant that enters the Competition. By entering the Competition, it is deemed that the Participant has agreed to comply and be bound by all the Terms and Conditions (including all amendments that could be made) unconditionally and the Participant has read all the Terms and Conditions contained herein.
10. The Promoter of the Competition is Smeg South Africa (Pty) Ltd (with registration number: 1989/003698/07), a company duly incorporated under the company laws of the Republic of South Africa and having its registered place of business situated at 2985 Winnie Mandela Drive, Bryanston Boulevard, Sandton 2191 (“the Promoter”).
11. The Competition is only open to persons who are either South African Citizens or Permanent South African Residents of 18 (eighteen) years and older, and excludes the Promoter, the Promoter’s advertising and promotional agencies, any directors, members, partners, agents, employees or consultants of the Promoter, any supplier of goods or services in connection with the Competition and the spouse, life partner, business partner or associate, parent, child, or sibling, of any of the persons specified aforesaid.
12. The Competition is open from 24h00 on 23 July 2024 and ends at 23h59 on 23 October 2024 (the Closing Date). Any entries received before 24h00 on 23 July 2024 and after the Closing Date will not be considered.
13. Any entries to the Competition which are duplicated, unclear, illegible, or submitted through an incorrect entry mechanism, or that may contain errors, or are received from Participants who do not comply with entry requirements, will be declared invalid.
14. For a participant to successfully enter into the Competition to stand a chance to win a prize, the participants will be required to purchase any of the following Smeg Ovens or Smeg Freestanding Cookers from an authorised retail store (authorised retails stores can be found on the Smeg Website https://www.smeg.com/za)or kitchen specialist that sells Smeg appliances:
14.1. Smeg Built-in Ovens
14.1.1. Smeg Built-in 60cm; 70cm and 90cm Traditional Ovens;
14.1.2. Smeg Built-in 60cm Double Ovens; Combination Traditional, Steam and Microwave Ovens;
14.1.3. Smeg Built-in 60x45cm Compact Combination Traditional, Steam and Microwave Ovens;
14.2. Smeg Countertop Microwave Ovens;
14.3. Smeg Freestanding Cookers
14.3.1. Smeg Freestanding 110cm; 120cm and 150cm Gas-Electric Range Cookers;
14.3.2. Smeg Freestanding 90cm Gas-Electric Cookers; 90cm Full-Electric Cookers; 90cm Full-Gas Cookers;
14.3.3. Smeg Freestanding 60cm Gas-Electric Cookers; and 60cm Full-Electric Cookers.
15. A participant who purchases the abovementioned products from an authorised retail store or kitchen specialist is deemed to have complied with the authorised retail store or kitchen specialists’ Terms and Conditions and has agreed to be unconditionally bound to those Terms and Conditions. The Terms and Conditions of the authorised retail store or kitchen specialist can be found on its respective website or provided to the participant upon request at the point of sale.
16. The Participants are required to follow the following steps to ensure successful entry to the Competition:
16.1. STEP 1: Purchase any Smeg Oven or Smeg Freestanding Cooker listed in clause 13 from a participating retail store or kitchen specialist on or before the 23 October 2024 at midnight;
16.2. STEP 2: Participants are required to retain an original copy of the invoice as proof of purchase which will be required to complete the online entry form;
16.3. STEP 3: Participants will be prompted to select one of the grand prize options, being either a trip to Italy to the value of R250 000.00 for 2 OR Smeg appliances of winners’ choice to the of R250 000.00;
16.4. STEP 4: Upon selecting the preferred grand prize option Participants will be redirected to an online entry form and will be required to upload the original invoice copy as proof of purchase to qualify for entry;
16.5. STEP 5: In order to complete the entry form, Participants will be prompted to complete a series of questions from the Promotion including:
16.5.1. name and surname;
16.5.2. region;
16.5.3. South African ID or passport number;
16.5.4. contact number;
16.5.5. email address; and
16.5.6. retailer/kitchen specialist name where the qualifying product was purchased before their entry is validated.
17. The Promotor will not accept any proof of entry in any form, which entry was not captured by the appropriate system, as a successful receipt of the Competition entry.
18. Entries reserved with a deposit that have not been paid in full before the Competition end date will not be valid.
19. Entries received on items that were purchased to enter the Competition and returned while the Competition is still running or after the Competition without valid reason and/or defects, will not be valid and the Promotor reserves its rights to verify that a purchase was not returned.
20. Participants are required to keep their original invoice and/or till slip as proof of purchase. The proof of purchase must clearly show date of purchase, participating retailer or kitchen specialist where purchase was made, qualifying product model and purchase amount.
21. The Promoter reserves the right to verify proof of purchase and reject any redemptions that are not in accordance with these terms and condition
22. Participants are allowed enter as many times as they wish, provided that each entry is associated with a separate purchase.
23. The Promoter has a discretion to refuse to award the prize if entry requirements or these Terms and Conditions have not been adhered to or if any irregularities or fraudulent practices are detected.
24. Once the Promotor has selected a winner of the competition and the Participant has accepted the prize. The selection is final and the Promotor will not be conducting any further draws or awarding additional prizes for the Competition.
25. All participants understand and agree that they may win a prize, but there is no guarantee that they will win a prize.
THE PRIZE
26. There will only be one (1) grand prize Winner selected by the Promotor.
27. The Participant will be required to select one (1) of the two (2) grand prize options below:
27.1. GRAND PRIZE OPTION 1:
Inclusive of an all-expenses paid trip to Italy for 2 (two) to the value of R250 000. The Winner is only permitted to travel with one other person who meets the requirements mentioned in clause 3.1.
The travel dates are as below, and Winner is to confirm their availability based on the below travel periods:
1. January 2025 - March 2025 (5 nights)
2. May 2025 - July 2025 (5 nights)
This Grand Prize option includes the following:
• Economy domestic and international flights and accommodation on a sharing basis, all hotel meals, and pre-selected tour experiences based on the selected travel period;
• Cost of the required visas for the Winner and their travel partner;
• Cost of pre-booked transportation (includes shuttled to and from airport, transportation for planned events and public transport in pre-selected areas); and
• Cost of any emergency medical insurance cover for the Winner and their travel partner.
*Any upgrades to flights, additional travel documents not relating to the prize, transportation not included in the itinerary of the trip or within the pre-selected area, medical expenses not covered by the insurance, and any cost not included in the prize package will be for the Winner’s own cost and the Promotor will not be held liable for any additional cost incurred.
All travel insurance information will be briefed directly to the Winner once they have claimed their prize.
The total value of the Grand Prize will only be given to 1 (one) Winner who can select their travel partner. The Winner will be required to share all the necessary and/or required documentation and information for the Winner and their selected travel partner with the Promoter eight (8) weeks prior to the travel dates.
The Winner will be required to accept the Grand Prize, in writing, on the prescribed form provided by the Promotor. The prescribed form will set out, in detail, the Terms and Conditions relating to the acceptance of the Grand Prize.
The Winner will have a five (5) day cooling-off period after the acceptance of the Grand Prize 1 to notify the Promotor in writing of their election to accept Grand Prize 2 instead of Grand Prize 1. Failing which, the Winner will be deemed to have accepted Grand Prize 1 and all Terms and Conditions relating to Grand Prize 1 shall be applicable to the Winner.
* Should a Grand Prize Winner be unable to travel on the selected dates and cannot confirm travel availability and proof of valid passport and all relevant travel documents eight (8) weeks prior to travel for ticket issue, they then forfeit the prize.
*Should the Winner’s visa application is rejected, the Grand Price 1 option will be forfeited and the Winner will receive the alternative Grand Prize Option 2 for the Smeg appliances to the value of R250 000.00.
*Should the Winner’s travel partner’s visa be rejected, the Winner will be required to select an alternative travel partner within 3 business days and obtain the required visas at their own cost. If the Winner is unable to find an alternative travel partner, the Grand Price 1 option will be forfeited and the Winner will receive the alternative Grand Prize Option 2 for the Smeg appliances to the value of R250 000.00.
27.2. GRAND PRIZE OPTION 2:
Inclusive of Smeg appliances to the value of R250 000.00.
The prize value is based on full recommended retail price (RRP) including VAT. Upon Winner announcement, the Promoter will provide the Winner with the most current range price list for selection of products of their choice, up to the stipulated prize value.
Product is subject to stock availability in South Africa. Should the chosen product not be available there will be an approximate 8–16-week shipping period, alternatively a replacement product may be selected to fulfil prize claim.
The prize voucher includes a once-off delivery of product.
*Should a particular product chosen be out of stock, the promoter will deliver the outstanding product at no additional cost.
If the Grand Prize Winner does not redeem their prize for any reason within 1 (one) month (30 days) from notification of having won the prize, the prize will be forfeited.
Prizes are not exchangeable and cannot be redeemed for cash or equivalent of cash.
HOW WINNER WILL BE SELECTED
28. Only (one) Participant with a valid entry will be selected as the Winner for the grand prize.
29. The Winner will be required to produce an original copy of their invoice and/or till slips as proof of purchase on announcement.
30. The Winner will be required to provide valid South Africa ID number, copy of their passport, copy of their South African identity document, as well as contact and delivery details as required.
31. The Winner will be selected by a random electronic draw from all valid entries received once competition entries close on 23 November 2024. The draw will be conducted by the Promoter using a designated third-party site.
32. The draw is final and no correspondence in relation thereto will be entered into.
33. The Winner will be notified telephonically on the number they used to enter the competition that they have won the Grand Prize, within a reasonable period after the draw.
34. The Grand Prize Winner will be required to verify their details during that telephone call. The Promoter will endeavour to contact the Winners telephonically three (3) times within three (3) days of the draw, after their name is drawn.
35. If the Promoter is unable to reach any Participant whose name was drawn after 3 (three) telephone calls, such Participant will be disqualified, and a draw of a replacement Winner will take place in the same manner as the first draw.
ADDITIONAL TRAVEL TERMS AND CONDITIONS:
36. Any tours or experiences not included in trip itinerary will be paid for by the Winner out of their personal account and is seen as their personal liability.
37. There are only 2 (two) possible date periods available which are listed in clause 23.
38. The Winner needs to ensure their availability for these date periods.
39. The Winner and travel partner need to be in possession of a valid SA passport within a minimum of six months validity from the date of return to RSA.
40. The Winner and travel partner are required to declare any health risks or issues that might affect their travel or impede any travel insurance.
PRIVACY AND PROTECTION OF PERSONAL INFORMATION
41. All personal information provided by the Promotor by the Participant will be processed in accordance with South Africa’s data protection legislation (Protection of Personal Information Act 4 of 2013) and the Promotor’s Privacy Policy which can be accessed at www.smeg.com/za/privacy-policy .
42. Please see Smeg’s Privacy Policy for more information on using this Website and cookies. This policy is incorporated into these Terms and Conditions by way of reference and these Terms and Conditions should be read together with all other policies entirely including this one.
43. By participating in this Competition, Participants agree to receive future marketing material from the Promoter, but can elect to unsubscribe from receiving marketing material at any time or request the Promotor to delete their information.
44. By participating in the Competition, Participants agree that the authorised retailer or kitchen specialist is authorised to process the information provided to it in accordance with the Protection of Personal Information Act 4 of 2013 and in terms of their respective Terms and Conditions.
CONSUMER PROTECTION ACT
45. The Competition Rules contain certain terms and conditions which may –
45.1. limit the risk or liability of the Promotor, or any relevant third party; and/or
45.2. create risk or liability for the Participant; and/or
45.3. compel the Participant to indemnify the Promotor, or any relevant third party; and/or
45.4. serve as an acknowledgement, by the Participant of certain facts.
LIMITATION OF RISK, LEGAL RESPONSIBILITIES AND LIABILITY
46. The Promoter will not be liable for any damage, loss, expenses or harm, whether direct or indirect, consequential in nature or not, arising out of or in connection with any entry and/or participation of the Competition.
47. The Promotor will only be responsible for costs that are specifically set out in these Terms and Conditions and shall not be liable for any additional costs not specified herein.
47.1. The Participant is responsible for:
47.1.1. any and all applicable local taxes and fees;
47.1.2. any costs associated with specific travel requirements that need to be complied with for travel to Italy, including, inter alia, vaccinations, cost related to travel restrictions, travel insurance (other than the medical emergency insurance) and/or any additional expenditure not specifically covered in the prize;
47.1.3. all other costs incurred by the Participant, or arising directly or indirectly from, the Participant’s involvement in the Promotion, or from the acceptance, receipt, use or enjoyment of any prize;
47.1.4. Any additional flight and/or accommodation and any associated costs.
48. Without limitation with respect of the abovementioned, the Participant will be responsible for the cost of submitting proof of purchase and entering the Competition.
49. The Promotor is not responsible for any injury or damage to the Participant or any other person’s computer, mobile telephone, or other device used by the Participant to enter into or obtain any materials related to the Competition.
50. The Promotor or any affiliated providers are not responsible for any entries not received by the Promotor, whether timeously or at all, regardless of the cause of the delay. Without limitation, the Promotor is not responsible for any problems or technical malfunction of any telephone network lines, computer online systems, servers, or providers, computer hardware or software malfunctions or failure, traffic congestions, or any combination thereof, or any technical or other problems.
51. Although the Promotor will endeavour to make every effort to provide complete and accurate information, the Promotor does not make any warranties, express or implied, or representations as to the accuracy of the content on the prize. In this regard, the Promotor does not give any express or implied warranty, or make any representations, or make any other promise about the quality, accuracy, completeness, and reliability of any information and/or content and/or material of the prize.
52. By entering the Competition, the Participant has agreed to do so at its own risk and assume full responsibility for any risk or loss resulting from the entrance to the Competition and the acceptance of the prize and the Promotor will not accept any liability arising from the acceptance or use of the prize.
53. The Promotor will not be liable for any damage, loss, expenses or harm, whether direct or indirect, consequential in nature or not, arising out of or in connection with Grand Prize Option 1 or 2 and/or any unlawful activity by the Participant or otherwise provided for in law.
54. The Participant hereby indemnifies the Promotor for any and all damage, loss, expense, or harm, of whatsoever nature the Consumer may suffer as a result of the participation in the Competition and related events and/or actives, including, without limitation, death, property damage, claims based on public rights, defamation or invasion of privacy.
55. The Participant accepts that the Promotor will not be responsible for any costs, damage, harm or otherwise, however it may have occurred by the Winner of subsequent to claiming the prize.
56. This is the limit of the Promoter’s responsibility and liability for any harm and/or damage in respect of the redemption of the prize.
GENERAL
57. A copy of these Terms and Conditions can be accessed from the Promoters website at www.smeg.com/za/promotions .
58. These Terms and Conditions will be interpreted and construed in accordance with the laws of the Republic of South Africa. All information relating to this Promotion and published on any promotional material will form part of the Terms and Conditions of entry.
59. These Terms and Conditions (including any amendments made from time to time) and any policies referred to herein shall constitute the full agreement between the Promotor and the Participant and will be binding on the parties. No other warranty or undertaking is valid, unless contained in these Terms and Conditions.
60. As far as the law allows, all warranties and representations in relation to the Promotion not set out in these Terms and Conditions (whether express, implied or tacit) are hereby excluded.
61. The Promotor will not be liable for any misrepresentation and/or false expectation perceived by the Winner in relation to Grand Prize 1 and confirms that any designation images used was used solely for marketing material for this Competition, is for illustrative purposes only, in this regard the experience by the Winner and his/her travel partner will differ.
62. The Participant may not cede, assign or otherwise transfer any of its rights and obligations in terms of these Terms and Conditions to any third party.
63. If any term or condition contained herein is declared invalid, such term and/or condition will be deemed to be served from the agreement and the remaining terms and conditions will remain in full force and effect.
64. No variation, addition, deletion, or agreed cancellation of the Terms and Conditions will be of any force or effect unless in writing and accepted by or on behalf of the parties hereto.
65. No indulgence, extension of time, relaxation or latitude which any party may show grant or allow to the other shall constitute a waiver by the grantor of any of the grantor’s rights and the grantor shall not thereby be prejudiced or stopped from exercising any of its rights against the grantee which may have arisen in the past or which might arise in the future.
66. The Promoter reserves the right to amend, modify, change, postpone, suspend or cancel this Promotion without notice at any time, for any reason which the Promoter reasonably deems necessary. In the event that the prizes are not available despite the Promoter’s reasonable endeavours to procure the prizes, the Promoter reserves the right to substitute prizes with prizes of equal value.
67. The Promoter reserves the right to terminate the Competition immediately and without notice. In the event of such termination, as far as the law allows, all participants or entrants acknowledge that they will have no recourse against the Promoter, its associated companies (directors, officers and employees) agents and suppliers, in respect thereof.
68. Failure to claim the Prize or a refusal or inability to provide required documentation or comply with any of the competition requirements within 1 (one) month for grand prize, of the date the Winner is selected will disqualify the Winner and a new Winner will be drawn in terms of these Terms and Conditions.
69. The Promoter reserves the right to disqualify any claim if fraud or cheating is suspected, including without limitation, through the manipulation of code or otherwise frequently falsifying data.
70. No applications from agents, third parties, organised groups or applications automatically generated by computer will be accepted. No incomplete or corrupted entries will be accepted. Entries will only be accepted if they comply with all of the terms of these Terms and Conditions.
71. Any attempt to use multiple cell phone details or other tactics to enter or vote more than the stated limit may result in disqualification and all associated entries will be void. Entries generated by script, macro, bot, commercial contest subscription, incentives or other means not sponsored by the Promoter, vote-swapping sites, voting software, entering service sites or any other automated means and entries or votes by any means that subvert the entry/voting process or do not conform to the terms or spirit of these Terms and Conditions, will void the entry/votes and may disqualify the entrant.
72. The Promoter may in its sole discretion amend these terms and conditions at any time, without notice, and such amendment(s) will be deemed to have taken effect from the date of publication of the revised terms and condition can be accessed from the Promoters website at www.smeg.com/za/promotions
73. The Promoter reserves the right to delete any information uploaded by a participant which the Promoter, in its absolute discretion, believes is illegal, obscene, offensive or defamatory, or infringes the intellectual property rights of a third party, or is otherwise inappropriate for a campaign designed for mass audience entertainment.
74. Participants warrant that they have full rights to the images and stories that they upload and that the use of the said material will not constitute a breach of any third party’s copyright or other intellectual property rights.
75. For all queries in respect of this Promotion, please contact the Promoters head office on number 011 463 1016 or via email on [email protected]
76. By participating or entering this Competition, participants agree to accept and be bound by these Terms and Conditions and hereby warrant that all information submitted to the Promoter is true, current, and complete.
